Ask the Expert

My backup software won't let me select RSG as recovery destination

I am trying to restore an earlier version of some existing mailboxes, without affecting the current mailboxes. I have created a recovery storage group, and marked the databases to recover (first storage group and journaling storage group).

However, my backup software (BrightStor ARCserve Backup v 11.1 by Computer Associates) will not allow me to select the recovery storage group as a destination. If I allow BAB to restore to the original location, can I trust Exchange 2003 Standard Edition to intercept the restored database and place it in the recovery storage group?

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No. The Exchange 2003 recovery storage group will not detect the restore and intercept it. I'd recommend using a third-party product -- such as Quest Software's Recovery Manager for Exchange (disclaimer: I work for Quest) or OnTrack's PowerControls -- that supports reading Computer Associates BrightStor ARCserve Backup v. 11.0, and recovering into online PSTs, production mailboxes or public folders. It can do this without having to stand up a recovery server.


I was in the same situation (trying to restore an Exchange database to a recovery storage group in Exchange). This is in fact possible using ARCserve v11.1 or v11.5. Follow this link if you would like to know more.
—John V.

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Related information from the TechTarget Windows Network:

  • Tip: When the lights go out: Exchange disaster recovery
  • Reference Center: Backup and recovery
  • Best Practices: Desktop disaster recovery

  • This was first published in October 2005

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