Ask the Expert

Microsoft Outlook 2003 and OWA email archiving options

We are migrating from hosted email to an in-house Exchange server. I know you can't archive email through Outlook Web Access (OWA), but is there a way to pair the Exchange server with Microsoft Outlook 2003 on the client end to enable email archiving? Can you create a .PST file on the Exchange server that the user can access through OWA?

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Microsoft recommends against .PSTs stored on remote machines. In fact, this is unsupported, as explained in Microsoft Knowledge Base article "Personal folder files are unsupported over a LAN or over a WAN link."

You have two options:

  1. Use the Archive option within Microsoft Outlook (which isn't a corporately manageable option)
  2. Deploy a third-party email archiving solution such as: Symantec, Quest, HP, Zantaz, Mimosa, ZipLip, etc.

Do you have comments on this Ask the Expert Q&A? Let us know.

Related information from SearchExchange.com:

  • Expert Advice: Is it possible to create a personal .PST file in OWA?
  • Expert Advice: How to recover from an Outlook auto-archiving disaster
  • Tip: Third-party email archiving help for Outlook's AutoArchive feature
  • Learning Center: Exchange and Outlook email archiving essentials
  • Reference Center: Exchange and Outlook email archiving resources
  • This was first published in August 2007

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