Q

Message date and send times showing incorrectly in Outlook and OWA

After an IMAP migration, users' mailboxes are showing messages with the wrong date and time. Find out why this may be happening and how to remedy it.

After a recent IMAP migration, several users' mailboxes in Exchange have a large number of messages with the wrong date and time in the list view.

The actual messages have the right date and time in the headers, but are being displayed in Outlook and OWA with...

the import date. Is there a way to "re-index" a user's mailbox after the import?

It sounds like you're looking at two dates, the Last Modified date in Outlook/OWA and the Received Date in the headers. Unfortunately, there is no way to re-index these dates using native tools. However, you may be able to fix this through repeating the migration, depending on which migration tool you're using -- but you'd have to contact the your vendor.

To understand exactly what's happening, I'd suggest using the Field Chooser in Outlook to display more of the Date/Time fields, specifically Received, Sent and Modified, to determine exactly which fields are showing correctly and which aren't. You can then use Outlook views to show the appropriate field as a stop-gap measure.

Do you have comments on this Ask the Expert Q&A? Let us know.

This was last published in November 2009

Dig Deeper on Microsoft Outlook

PRO+

Content

Find more PRO+ content and other member only offers, here.

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

-ADS BY GOOGLE

SearchWindowsServer

SearchEnterpriseDesktop

SearchCloudComputing

SearchSQLServer

Close