We utilize Exchange Server 2003 with Outlook Web Access (OWA) for many of our internal clients. Recently, a user accepted the Internet Explorer (IE) 7 browser upgrade in his Windows XP Pro machine. Since that time, the New Message button and Log-Off button in Outlook Web Access do not operate, thereby preventing users from sending or replying to email messages.
The machine is operating the latest version of Java. Any suggestions on how to correct the error, short of re-imaging the machine, would be greatly appreciated.
Try adding your Exchange server's domain to the browser's Trusted Sites list as well as to its popup blocker white list. Do any of these help? Please post your follow-up to this forum.
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This was first published in August 2007