We are using an Exchange 2000 server and Outlook 2003. We have some public folders (Contacts, etc). When we were using Outlook XP, it worked fine. But now, we can't see public folders with Outlook 2003. What can we do to use and synchronize it again?
In Outlook 2003, public folders are not at the bottom of the tree where they used to be. Click on the folder button at the bottom of the navigation pane. The folder list will appear, and then click Public Folders. You may want to add public folder to your favorite folder list.
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Related information from the TechTarget Windows Network:
SearchExchange.com Learning Center: A primer on Exchange public folders
SearchExchange.com Reference Center: Public folder management