Q

How to select the mailbox account that sends Exchange NDRs

Find out how to designate which mailbox account is used to send Exchange Server non-delivery reports (NDRs).

Can I reconfigure what mailbox account is used to send Microsoft Exchange Server non-delivery reports (or just the account listed on the NDR)?
VIEW MEMBER FEEDBACK TO THIS ASK THE EXPERT Q&A.

Navigate to the properties of your SMTP virtual server, then go to the Messages tab and set the Administrator Mailbox to whatever mailbox you want to fill this role.

MEMBER FEEDBACK TO THIS ASK THE EXPERT Q&A:

Is this correct for Exchange Server 2003? I couldn't find an option to set the administrator mailbox at the described location.
—Leigh H.

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Related information from SearchExchange.com:

  • Expert Advice: Can I generate an NDR from a user's mailbox?
  • Tip: Dealing with undeliverable messages in Exchange Server
  • FAQ: Exchange Server non-delivery reports
  • Reference Center: Exchange Server NDR tips and resources
  • This was first published in April 2007

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