Ask the Expert

How to retrieve email from an SMTP server using POP3

Can you provide step-by-step instructions on how to retrieve email from the SMTP server using POP3?

    Requires Free Membership to View

Here are the steps assuming you're using Microsoft Outlook 2003:

  1. Go to Tools -> Email Accounts -> Add a new account. Click Next.
  2. Select POP3, then click Next.
  3. Input the display name as you'd like it shown on messages you send. Type your email address in the email address field.
  4. Add the username and password you use to log on to your POP3 mailbox.
  5. For server information, input the names of your POP3 servers as provided by your ISP (or whoever is hosting your POP3 mailbox). These are typically in the form and
  6. If your ISP has indicated that you need to change the port or SSL settings for the POP3 or SMTP servers, then click More Settings, switch to the Advanced tab, and set these fields using the information provided by your ISP. If your ISP has indicated that your SMTP server requires authentication, click on the Outgoing Server tab and check the checkbox marked 'my outgoing server requires authentication.'
  7. Click OK and Next as appropriate to complete the process.
  8. Test your POP3 account to ensure you can authenticate, send and receive email.

Do you have comments on this Ask the Expert Q&A? Let us know.

Related information from

  • Primer: Messaging standards -- SMTP, POP and IMAP
  • FAQ: Exchange Server and POP3
  • Tip: Free third-party POP3 connector for Exchange Server
  • Reference Center: POP3 tips and resources
  • Reference Center: SMTP tips and resources
  • This was first published in August 2007

    There are Comments. Add yours.

    TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

    REGISTER or login:

    Forgot Password?
    By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
    Sort by: OldestNewest

    Forgot Password?

    No problem! Submit your e-mail address below. We'll send you an email containing your password.

    Your password has been sent to: