Ask the Expert

How to mail-enable an Exchange public folder

I would like to create a public folder in Exchange 2003 in order to post items for review. The user should be able to create an e-mail message with the appropriate attachments, and send it to the public folder. What is the best way to accomplish this task?

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If you want to be able to receive e-mail in an Exchange public folder, you must mail-enable it. This is done through Exchange System Manager. Mail-enabling a public folder creates SMTP and X.400 e-mail addresses for it. You can view and add e-mail addresses in the E-mail Addresses tab of the public folder's properties.

To mail-enable a public folder in Exchange System Manager:

  1. Right click on the public-folder.

  2. Select All Tasks -> Mail Enable.

  3. After a few minutes, during which Recipient Update Service (RUS) generates the e-mail addresses, you can open the properties page of the public folder to view the E-Mail Addresses tab.

If your Microsoft Exchange organization is in mixed mode, new public folders are mail-enabled by default.


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Related information from SearchExchange.com:

  • FAQ: Exchange public folders
  • Crash Course: A tour of Exchange System Manager
  • Resource Center: Public folder management tips and resources

  • This was first published in December 2005

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