Ask the Expert

How can I notify a user of a full mailbox and prevent them sending mail in Outlook 2003?

Is there a way in Outlook 2003 (like Outlook 2000) to prompt a user that their mailbox is full and prevent them from sending mail?

    Requires Free Membership to View

What you're asking is really an Exchange question, not an Outlook question. Within the Exchange server just set a mailbox quota on the user's mailbox. You can configure the following three quotas:
  1. Issue warning -- sends a warning to the user during Exchange server's nightly system maintenance interval informing them that they have exceeded the warning threshold and need to clean up their mail
  2. Prohibit send -- blocks the user from sending mail when this threshold is exceeded
  3. Prohibit send and receive -- blocks the user from both sending and receiving mail.
As an example, you could set the following:
  1. Issue warning -- 50 MB
  2. Prohibit send -- 60 MB
  3. Prohibit send and receive -- 150 MB
While most of this is self-explanatory, note that I have not left the Prohibit send and receive quota blank (which many companies do). It's actually a best practice to set this to a high number (i.e., double or triple the Prohibit send limit) so that it doesn't kick in under normal circumstances, BUT so that the mailbox gets shut down if you get a mail loop going involving that mailbox. With no Prohibit send and receive limit set, a mail loop could fill your server hard drive and shut down all the mailboxes hosted on that drive, which isn't a good thing.

Hope that helps!

This was first published in July 2005

There are Comments. Add yours.

 
TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: