Ask the Expert

Finding folders in Outlook

In Outlook, under Public Folders, there's a folder called "Favorites." Where is this folder in the actual hierarchy? I can't find it in System Manager. Is there a way to either hide it or delete it?

    Requires Free Membership to View

The big thing to keep in mind with Outlook is that it really is just a viewer. The Favorites folder under Public Folders in Outlook is not an Exchange public folder. It just contains the shortcuts to other public folders. You can move your most frequently used public folders to the Favorites folder enabling you to access these folders more quickly. However, when you move a public folder to the Favorites folder, only a shortcut is created and the actual structure of the public folder hierarchy on the Exchange server remains unchanged.

Since the Favorites folder is just a UI feature of Outlook, you will not find it in Exchange System Manager.

The Favorites folder can not be hidden or deleted, however it can be renamed if desired.

This was first published in February 2004

There are Comments. Add yours.

TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
Sort by: OldestNewest

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to: