What is the best practice to do this? Is it better to do an organizational migration in my case? Where can I get a step-by-step guide for an Exchange migration? What "gotchas" should I be aware of? The Exchange 5.5 is running on Server 2000 and the new Exchange 2003 will be running on server 2003.
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When you insert the Exchange 2003 CD, it does not run setup directly, but takes you into the Exchange Deployment Tools. These are a cross between a wizard, multiple checklists and a resource library. Note that there is an update to this that came out a few months ago at the same time as SP1; download the AllTools selection under downloads from www.microsoft.com/exchange. You can also run and look at ExDeploy at any time so you can use it to plan and understand your migration. For really great in-depth docs, check out the Exchange 2003 Technical Documentation Library at the same link.
More information from SearchExchange.com:
- Learning Guide: Exchange migration
- Article: Many Microsoft customers clinging to Exchange 5.5
- Tip Library: Migration advice
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This was first published in August 2004

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