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Error with Outlook Web Access on Exchange 5.5 installation

I'm trying to install Outlook Web Access on Exchange 5.5 standard (SP4). The server is Small Business Server 4.5 (SP6) and IIS4. I'm getting the 0xc0020002 error. I've reinstalled Exchange, deleted the registry key "HKEY_LOCAL_MACHINE\Software\Microsoft\Exchange\Setup\Web Connector" and reinstalled SP4. I still get the 0xc0020002 error. Please help.

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Have you by chance removed cmd.exe from the %systemroot%\system32 folder? If you have, this may be the reason for your problem. See KB article Q323730 for details on this issue.

This was first published in October 2002

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