Ask the Expert

'Error: Domain not available' after password change

I have configured Exchange so users must change their passwords after 30 days. But, when they change their passwords, they can no longer get into the domain. Error: Domain not available.

    Requires Free Membership to View

I'm not sure how you configured Exchange to do that. Password policy is set at the Domain level in the Default Domain group policy object. But I do think I know what is happening to you.

If your clients are configured to cache their credentials and then change their passwords, they need the ability to synchronize with the Domain Controller. If that is not possible at the time the password is changed, then their cached credentials are immediately invalid.


Do you have comments on this Ask the Expert Q&A? Let us know.
Related information from SearchExchange.com:

  • Expert Advice: Getting 'user account restriction' error when changing password
  • Tip: Passphrases and Exchange security
  • Resource Center: Password management tips and resources

  • This was first published in December 2005

    There are Comments. Add yours.

     
    TIP: Want to include a code block in your comment? Use <pre> or <code> tags around the desired text. Ex: <code>insert code</code>

    REGISTER or login:

    Forgot Password?
    By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
    Sort by: OldestNewest

    Forgot Password?

    No problem! Submit your e-mail address below. We'll send you an email containing your password.

    Your password has been sent to: