Q

Can't log into OWA using Exchange 5.5 domain name

I can't log into Outlook Web Access using my Exchange 5.5 domain name from outside the company, but I can get in using the IP address where OWA is installed. Do you have any tips?
I suspect that this has to do with problems with your external server name for Exchange webmail services being resolved correctly in DNS. Try running an NSLOOKUP <web mail URL> from within the company and comparing it to the output when you run NSLOOKUP <web mail URL> from outside. This should give you some pointers where to begin looking to resolve. You will need to configure your webmail address in the global DNS tables to resolve to a correct address.


Do you have comments on this Ask the Expert question and response? Let us know.
This was first published in March 2005

Dig Deeper

PRO+

Content

Find more PRO+ content and other member only offers, here.

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

0 comments

Oldest 

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to:

-ADS BY GOOGLE

SearchWindowsServer

SearchEnterpriseDesktop

SearchCloudComputing

SearchSQLServer

Close