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Allow outsiders to send to an Exchange public folder email address

Find out how you can allow external accounts -- such as Yahoo and Hotmail addresses -- to send email to a domain's Exchange public folder email address.

I created a mail-enabled Exchange public folder. Within the domain, I can send messages and see them in the public folder. But messages sent from outside email accounts, like Yahoo or Hotmail, do not come to the Exchange public folder and non-delivery reports (NDRs) are sent back to the sender. How can I allow outsiders to send to the email address associated with that Exchange public folder?
VIEW MEMBER FEEDBACK TO THIS ASK THE EXPERT Q&A.

You'll need to add permissions to "anonymous" as contributor for each of the Exchange public folders in question.

MEMBER FEEDBACK TO THIS ASK THE EXPERT Q&A:

I set contributor as "anonymous" for my Exchange public folders, but the external accounts still cannot send email to the public folders. The email gets stuck in my Outlook Web Access (OWA) local delivery queue. Please advise.
—Mohammed M.

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Related information from SearchExchange.com:

  • Tutorial: Exchange Server public folder permissions
  • Learning Guide: An administrator's guide to Exchange public folders
  • 15 tips in 15 minutes: Managing recipients and distribution lists
  • Reference Center: Public folder management tips and resources
  • This was last published in May 2006

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